The 5th International Conference on Services Management is the most significant event that is intended to investigate the influence of technology on the management of services across different sectors including information technology, healthcare, hospitality, telecom, education, finance, infrastructure, retailing, and logistics. The conference, with the key theme “Technology, Internationalisation and Customer Experiences”, will also discuss how technology drives internationalisation and contributes to better customer experience. It will lay emphasis on many vital topics such as; Globalization challenges and response of service industry, Competitiveness and Internationalization of service industry, Technology and Emergence of new service business models, Building competencies for growth in services industry, Corporate initiatives on innovation for growth, Marketing in services industry and Benchmarking. The 5th International Conference on Services Management will be a perfect place to keep abreast of the major technology changes and the latest development in services management.
The targeted visitors at the 5th International Conference on Services Management are the professionals related to: Information Technology, Healthcare, Hospitality, Telecom, Education, Finance, Infrastructure, Retailing, and Logistics Sectors.