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India has emerged as the BPO super power of the world. This write up looks into the important BPO cities in India, leading IT cities in India and major BPO destinations in India.

BPO : Important IT Cities in India

Important IT Cities in India

Since the beginning of the IT and BPO revolution in India many cities have come up on the IT Landscape of India. Here we are highlighting some of the important IT and BPO cities of India plus prominent firms, area of specialization and the total number of employees engaged.

Delhi and NCR (includes Gurgaon and Noida). Call centers, transaction processing, chip design, software etc. The prominent companies are GE, American Express, ST Microelectronics, Wipro Spectramind, Convergys, Daksh, and ExL. All of them employ approx. 73,000 people.

Mumbai. Financial research, back office, software etc. Prominent BPOs are TCS, MphasiS, i-flex, Morgan Stanley, Citigroup etc. and they employ approx. 62,050 workers.

Bangalore. Here the BPOs are mainly engaged in Chip design, software, Bio-informatics, call centers, IT consulting, tax processing etc. Main firms are Infosys, Wipro, Intel, IBM, SAP, SAS, Dell, Tisco, TI, Motorola, HP, Oracle, Yahoo, AOL, E & Y, Accenture etc. and the total number of employees are approx. 109,500.

Hyderabad. Main areas of work are software, back office and product design. HSBC, Satyam, Microsoft are some of the prominent players of the field employing as many as 36,500 people.

Chennai. Software, transaction, processing and animation are the main areas of their specialization. Some of the prominent BPOs are Cognizant, Standard Chartered, Polaris, EDS and Pentamedia. Together they employ as many as 51,100 people.

Kolkata. The BPOs of the region concentrate mainly in Consultation and software. PwC, IBM, ITC InfoTech, TCS are some of the prominent players of the field employing around 7,300 people.

Pune Call centers, chip design, embedded software are the main areas. MsourcE, C-DAC, Persistent Systems, Zensar are the key players and they employ approx. 7,300 people.

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