Improved infrastructure is another important factor
which has helped India to achieve tremendous success in the field of
IT/BPO. There has been tremendous growth and improvement in telecom,
power and roads infrastructure in the last few years in India.
Relevant telecom facilities are an important precondition for the
success of the software and BPO industry. The Indian government has
taken numerous steps to improve the telecom infrastructure in the
country. The international bandwidth situation has improved dramatically
over the last 3 years. The privatization of the telecom Industry has
resulted not only in significant drop in rates but also better services.
The telecom costs have dropped by about 85% in 3 years.
Similar changes have been observed in the power sector infrastructure
as well. Power availability has also improved dramatically over the last
few years. This has gone a long way in ensuring uninterrupted power
supply to the IT/BPO destinations like Bangalore, Delhi, Chennai,
Bombay, Pune and Calcutta. In addition to this state governments in
India have undertaken reforms in the power sector to improve power
supply to ITES companies.
The overall roads and highways infrastructure scenario in India has
also witnessed major improvements over the last few years. We have now
entered the arena of multi lane highways. Most of the cities and towns
are connected and interlinked to each other. Major investments have gone
into the development of highways, both on the side of the central and
state Governments.
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Business Process Outsourcing |